March 13, 2024

Adaptive leadership, at its core, centers on aiding individuals in adjusting to ever-evolving situations. By

ensuring preparedness and nurturing a spirit of adaptability, adaptive leaders bolster teams to face and

conquer the tumultuous waves of change. Reflecting on my personal journey, I know of one key

moment when I was an adaptive leader.

Upon the arrival of an associate designer, fresh-faced and eager to make their mark in the world's

largest company, I saw a bit of myself. This colossal organization, with its daunting corporate culture,

bristled with the challenges of political maneuvering, siloed teams, and a labyrinthine bureaucracy. For

many designers, especially those fresh out of school or transitioning from the realm of graphic design,

stepping into the ring of corporate UX design can be crushing. Their passion for design, often viewed

through an artistic lens, clashes with the reality that UX design, in this setting, leans more towards

science than art. While technical prowess here is a given, the real game-changer lies in honing

interpersonal skills, which often sets apart those who really thrive in the space.

It was in this lens that I saw an opportunity to make a difference. With memories of my own entry into

the corporate world, where I once wished I had someone to help me, I stepped into the shoes of a

mentor for this budding designer. While my managerial responsibilities persisted, I consciously chose to

be more than just a supervisor. I became the bridge that connected fresh ideas to the seasoned

traditions of the corporate world. Every hurdle, be it understanding procedural delays or handling

excessive criticism, became a teachable moment. I strived to distill the complexities of the corporate

mechanism, guiding the designer on nuances like how to get executives to respond, or navigating the

feedback maze.

In this journey, I had the privilege of being the manager I once yearned for, adopting a tailored approach

for this new talent. The essence of adaptive leadership was manifested in every interaction, where

encouragement and skill development went hand in hand. However, self-reflection brings forth an area

of potential enhancement. My own journey in the corporate realm is ongoing, and with each

experience, my reservoir of knowledge deepens. The more I learn, the more equipped I'll be to swiftly

guide young designers through the corporate quagmire.

In conclusion, the strengths I bring to the table lie in my empathetic approach, my dedication to

mentoring, and my commitment to continuous learning. The horizon ahead beckons with opportunities

for growth, and with added experience, I aim to further refine my adaptive leadership skills, ensuring

that every young designer I mentor finds their path in the corporate wilderness.

“Working with Ethan has been a breath of fresh air. His humor lightens up the room, making joint exercises not just productive, but truly enjoyable. His design process and deep compassion for user needs brought a unique blend of expertise and empathy to our projects at McDonald's.”

Sarah Smilie
/
McDonald's Inc. | Accessibility Manager

“Ethan joined us at Dillard's with a keen eye for design and an eagerness to learn that truly set him apart. Watching him quickly grow into an exceptional designer was a highlight of our time together. His ability to absorb new concepts and apply them creativity was remarkable.”

Jennifer Esposito
/
Dillard's Inc. | Design Manager, Ecommerce